Castlegate & Derwent Surgery
Cockermouth Health Centre, Isel Road, Cockermouth, Cumbria, CA13 9HT Also known as: Castlegate surgery 161 reviewsReviews
The doctors could be more understanding, the one I visited was very patronising.
GP and reception staff are willing to go the extra mile to help.
Telephone system is excellent.
No queue.
Clean and friendly building.
Waited nearly an hour for my flu jab today - The sign says "No waiting times" Went to Alison's in the end. Poor show.
Dr Knox was excellent; she phoned back promptly and took quick, decisive action. I was extremely pleased with the course of action that she took and I was so relieved and reassured that she took my concerns seriously.
Thank you. Sally was excellent as well on answering the phone.
My care is generally excellent however, the slow computerized system and the wait to get a call answered or see a doctor is unbelievable and causes me to literally have raised blood pressure and anxiety. I am reverting to homeopathy asap.
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Short link to review Castlegate & Derwent Surgery: http://iwgc.net/ejojo